1. Emergency Preparedness

As an international public health agency, the Pan American Health Organization/World Health Organization (PAHO/WHO) commonly defines disaster preparedness as the set of measures taken to plan a public health response to disasters. Unlike activities or interventions aimed at protecting physical infrastructure, preparedness measures focus on dealing with the health consequences quickly and efficiently.

PAHO’s disaster preparedness activities take many forms, including lobbying for and investing in a strong disaster office in the Ministry of Health (MOH) that is capable of taking leadership and coordinating all health aspects of disasters; building the capacity of the Region’s human resources through training; providing up-to-date guidelines and technical and training materials; encouraging information and knowledge management partnerships; and ensuring access to global sources of information. This chapter presents regional advances in these efforts.

Strengthening Disaster Institutions in the Health Sector

The establishment of a disaster management office in the MoH has been, and continues to be, a primary objective of PAHO/WHO. In assessing the success of this indicator, we looked at the position of the program within the MoH (direct access and reporting to the decision making or policy level), the level of staff ing, the budget for preparedness and response activities and the unit’s outreach across sectors.

The numbers point to encouraging trends. Presently, 26 (79%) of the 33 countries in the Americas who responded to a 2006 survey, prepared by PAHO's Emergency Preparedness Program, have formally established a disaster reduction program. In six countries, the functions are carried out, but they are assigned to another program or individual. Only one country lacks either a focal point or some other ad hoc arrangement. Most offices or units are modestly staffed. Only 15 of the 33 countries have a specific budget line for disaster health preparedness. Others (18 countries) fund their activities through ad hoc arrangements for health disaster response, which places them in a vulnerable position. PAHO and WHO will closely monitor this situation in periodic surveys of Member States.

Access to the decision-making level has improved and it is now rare to see the health disaster offices buried within the structure of one or another technical department in the Ministry. In 19 countries, this office is attached to the Minister’s Cabinet or to the Office of the Director General of Health—an excellent
indication of the importance given to this field. In all 33 countries, the health disaster unit actively works with the institutions in charge of overall disaster management and reduction (civil protection or a similar organization). Cooperation with other non-health actors (whose support, collaboration and/or information are essential for reducing the health impact of disasters) varies: 25 (78%) health disaster programs link with Civil Defense; 28 (85%) with Red Cross; 20 (61%) with the ministry of environment; 21 disaster programs (64%) with the Armed Forces; 22 programs (67%) with international NGOs and United Nations Agencies; 18 (54%) with universities; 17 (51%) with the ministry of foreign affairs and fewer (14 – 42%) with other institutions.

In May 2006, health disaster coordinators from across the Region came together at a regional forum in Lima, Peru to look at the collective challenges they face in health sector disaster risk reduction and to discuss strategies to best meet their goals. This was the first time in many years that the predominantly English-speaking Caribbean coordinators and the Spanish-speaking coordinators from Central and South America conducted a joint exercise. The rapidly changing humanitarian environment, both regionally and globally, prompted this expanded meeting, which provided an important opportunity to craft a common plan to tackle issues that are becoming increasingly complex and urgent (safe hospitals; the management of humanitarian aid regionally and globally, etc.). Among the conclusions of this meeting are the following:

  • The technical quality of the health disaster offices and the scope of activities they conduct have improved dramatically in the last decade (as evidenced by the data obtained through the regional survey). However, when disasters do occur, often they are transformed into political events. The significant experience of the health disaster coordinator can take a backseat to the more visible, ad hoc management of the response.
  • Dramatic changes at the global level in the humanitarian response to disasters makes it imperative that Latin America and the Caribbean draw upon the lessons of major emergencies in other parts of the world, such as the tsunami in South East Asia and the Pakistan earthquake, where information management was a priority for sound decision making. Priority also must be given to establishing indicators and continuously collecting data.
  • Health disaster offices in the MoH must clearly define their role in preparedness and response to pandemic influenza, ensuring they are active partners at the national level in planning and control by developing working relationships with focal points in other organizations. National health disaster plans must also include specific recommendations for pandemic influenza.
  • Many existing hospitals in the Americas were constructed without due regard to prevalent natural hazards and are therefore unsafe; new health facilities continue to be built in such a way that they are vulnerable to disasters. The national health coordinators concurred that a safe hospitals platform demonstrates a nation’s commitment to effective risk reduction and helps safeguard a country’s economy. However, making hospitals safe requires the support of all sectors—particularly those outside the health sector that control capital expenditures. The countries considered that the goals of the Safe Hospitals initiative1 can be realistically met, given existing economic resources—if the political will exists and national policies are developed.
1 The Hyogo Framework for Action 2005-2015, adopted at the Kobe World Conference on Disaster Reduction, includes an indicator on vulnerability reduction in the health sector: “ . . . promote the goal of “hospitals safe from disaster” by ensuring that all new hospitals are built with a level of resilience that strengthens their capacity to remain functional in disaster situations and implement mitigation measures to reinforce existing health facilities, particularly those providing primary health care.”

For more than 30 years, since PAHO’s Emergency Preparedness Program was created, a strong disaster program in the Ministries of Health has been an important indicator of the Region’s progress in preparedness for the health impact of emergency situations. Sustaining progress made in this indicator, throughout the last three decades, has required ongoing efforts to convince the decision making level of the importance of creating a specialized unit and investing in the training of the Region’s human resources and expanding their knowledge and skills. These areas are expanded on later in this report.

Training – Capacity Building

PAHO/WHO continues to support more than 200 training events annually in the Americas, although increasingly, government agencies, universities and other institutions are assuming more of the cost and
responsibility for routine training topics. This has allowed PAHO/WHO to focus more closely on specialized activities, such as those described below.

  • PAHO/WHO helped to organize three LEADERS (LIDERES) courses in 2006. These courses have become the regional standard for capacity building in the field of risk reduction, with an emphasis on health sector issues of development, mitigation, preparedness and response. After a three-year hiatus, an English-language LEADERS course was offered in 2006. Its focus on small island states attracted participants primarily from the English-speaking Caribbean. The three-year gap in courses accounted for the high number of applicants (79), of which 18 were selected. The mixture of professional backgrounds—officials from Ministries of Finance and Defense, the Red Cross, university professors, national disaster offices and health professionals—led to rich discussions, one of the hallmarks of the course. Another indication of the relevance of the course content2 was that 50% of the participants were either funded by their own government or institution or received sponsorship from organizations other than PAHO. While the overall evaluation of the course was positive, and for future growth, PAHO/WHO will look into formally placing the course within a Caribbean academic institution that can provide participants with official or recognized certification. The new Regional Center for Disaster Risk Reduction at the University of the West Indies (UWI), a co-sponsor of this year’s course, is one alternative and a memo of understanding is under consideration to organize, manage and deliver future courses. The frequency with which these courses are carried out, as well as the length of the course are also being evaluated, as the current two-week duration makes it difficult to attract the highest-level of participants.

    2 The syllabus for all LEADERS/LIDERES courses is on line at www.disaster-info.net/LIDERES; click on either English or Spanish and follow the links.

    A Spanish-language LIDERES Course, the eighth since 2000, took place in Lima, Peru at the Cayetano Heredia University. UNICEF and the IFRC joined PAHO/WHO and Peru’s Ministry of Health in the organization and funding of this course, which provided a platform for interagency cooperation and focused on disasters and health. As a contribution to achieving the Millennium Development Goals, the organizing agencies reaffirmed their commitment to strengthen coordination in disaster preparedness and response, support the exchange of ideas and information on risk management and improve skills in vulnerability reduction and disaster mitigation. More than 30 participants from the Americas attended this course, representing government agencies, NGOs, international organizations, bilateral donor agencies and academic centers. All participants paid at least a portion of the cost of their participation, demonstrating an increased interest in the LIDERES course as well as a regional commitment to disaster risk reduction.
    The Ministry of Health of Brazil organized the third Portuguese-language LIDERES Course, this time in Brasilia, in collaboration with the Federal University of Santa Catarina. This course helped to initiate formal cooperation with WHO’s Regional Office for Africa, whose Director requested PAHO’s cooperation in strengthening emergency preparedness and response, in particular for African Portuguese-speaking countries and small island countries. A medical doctor from Mozambique and a biologist from the Democratic Republic of Sao Tome and Principe were welcomed by the Brazilian participants. Negotiations are underway to organize a LIDERES course in Africa for Portuguese-speaking countries. Brazil would provide some participants and instructors for this course.
  • Training for pandemic influenza preparedness and response was a rallying point for intra- and inter-institutional collaboration. The PAHO Task Force for Epidemic Alert and Response organized a series of subregional workshops for Central America, the Caribbean, the Southern Cone and the Andean Community. The Organization advocated for the participation of various sectors, among them national disaster offices, agriculture, interior, education, security forces and communications, and developed simulation exercises for pandemic influenza phases 4-5 and phases 5-6 that involved key departments inside the MoH as well as actors from other sectors. Consequently, many disciplines and sectors have shifted from working in an isolated fashion to coming together to participate in planning and to take part in these tabletop exercises, which has prompted the development of national influenza pandemic plans, reinforced aspects of existing plans and helped to identify gaps. Panama, Peru, Chile, Argentina, Paraguay, El Salvador, Costa Rica, Mexico and Honduras have adapted these exercises, using them to assess their own national plans and to promote multisectorial engagement in pandemic influenza. The English version of these pandemic influenza simulation exercises was used by other WHO regions in support of their own preparedness programs. In 2007, this will be a major strategic push in the Caribbean, and all countries are expected to have pandemic plans by September.
  • The Cricket World Cup will be held in eight Caribbean countries in March and April 2007, and preparations for this sporting event, which is expected to draw 500,000 people, dominated the disaster agenda of many English-speaking Caribbean islands in 2006. PAHO/WHO led sustained training programs in 11 countries on emergency care and treatment (ECAT), mass casualty management and incident command systems.3 Seven of the 11 countries requested a second round of training. By the end of the year almost 1,000 persons had participated in these courses. In order for a host country to be ICC compliant, the International Cricket Council (the governing body for these games) requires that they hold simulation exercises prior to the event. In 2006, PAHO/WHO assisted four countries to organize, conduct and evaluate exercises—a tabletop exercise followed by a drill. Training in all 11 countries was conducted on a cost-sharing basis—PAHO/WHO provided the instructors and the countries covered the cost of the participants and other local costs. Although the countries used this training to improve preparedness for the upcoming Cricket World Cup, PAHO/WHO saw it as an opportunity to improve skills needed for multi-hazard emergency response.


  • 3 The ECAT courses target first responders with limited medical background; the mass casualty management courses are directed at first responders such as police, fire and rescue, hospital medical personnel, etc.; the incident command training targets those who manage emergency situations—national disaster coordinators, police and brigade captains, etc. The impact of these training activities extended beyond the Caribbean. A medical doctor in Banda Aceh organized similar mass casualty management training for her region, based on experience she observed in the Caribbean while on an exchange program with PAHO in late 2005-early 2006.

  • The management of cadavers has stimulated widespread interest throughout the Region and indeed worldwide. For the first time, a workshop was organized and held in the British Virgin Islands for contingency planning for mass fatalities. All English-speaking Caribbean countries participated. Country representatives developed an outline of a plan to be adapted to each island. The workshop was co-sponsored by the Overseas Territory Department of the Department for International Development of the U.K. (DFID). The topic of management of cadavers or mass fatalities has gained significant attention lately – not only because of a possible tsunami but also as requirements to prepare for the Cricket World Cup. Recently, a group of refugees perished while trying to reach the Caribbean by boat. Small islands, which do not have the capacity to identify mass fatalities, will benefit from this type of training.
  • The assessment of damage and needs in the health sector (EDAN-health) has been a strategic area of training for several years in South America and was a major focus in 2006 in Central America. The EDAN strategy has helped to unify assessment criteria (see Annex 4 for an editorial on this topic from PAHO’s quarterly newsletter). The support materials developed in South America (CD and publication) were field tested in Central America following Hurricanes Beta and Stan (2005) and the floods in Costa Rica (2006). Field testing confirmed that the assessment forms are better utilized if accompanied by training, and in some cases, modification. As a result, training courses were held throughout Central America.
    • In Costa Rica, Guatemala, El Salvador and Nicaragua, national response teams were created and included specialists from a variety of health disciplines (health services, epidemiological surveillance, and environmental and mental health).
    • The forms and other tools developed to evaluate damage and needs were reviewed and standardized in each country, using the regional models developed by PAHO as a baseline.
    • In both preparedness and response, countries worked in close coordination with non-health actors, national emergency commissions, the Red Cross and others.
  • Hospital disaster planning has become an important strategic training initiative regionwide. Now that course material has been prepared to train trainers, the countries themselves are taking responsibility for strengthening national capacity. During 2006, Central America focused on standardizing the application of the methodology and training a team of facilitators for future training initiatives. In Costa Rica, more than 90% of the nation’s hospital network (hospitals of high and medium complexity and health centers) received training in hospital disaster planning and subsequently prepared their hospital’s emergency plan. Drills are scheduled to be held in 2007 in Costa Rica’s major hospitals.
  • The LSS/SUMA system (more in Chapter 3) requires better trained human resources to operate the new and more sophisticated system. Activities in 2006 focused on training both operators and trainers. One training-of-trainers course was held for English-speaking countries (in Jamaica) and two for Spanish-speaking countries (in Panama and Argentina) to develop national capacity and increase the pool of LSS instructors. More than 20 additional workshops were carried out in the Americas and, with the support of WHO headquarters, three training workshops took place outside the region: in the Philippines, Turkey and Iran. Thanks to this new pool of instructors, national workshops are, on many occasions, carried out by national authorities or institutions (national Red Cross societies, NGOs, etc.) and require very minimal external support. The interest and ownership demonstrated by many different actors is the best indicator of the impact of LSS. A complete list of training activities related to LSS/SUMA—in the Americas and beyond— is provided in Annex 5.

As PAHO/WHO continues to support these types of technical training initiatives in areas that are critical to strengthening disaster preparedness in Latin America and the Caribbean, the Organization is also looking to create new training opportunities and alliances with other partners, making maximum use of new information and communication technologies to allow us to pursue new strategies and reach an ever broader audience. The development of distance learning courses and the use of computerbased simulation exercises are two examples of new training techniques, which PAHO will develop further in 2007.

  • The Latin American Faculty of Social Sciences, FLACSO, the Federation of the Red Cross and PAHO/WHO developed a stand-alone distance learning module on Policies on Health and Disasters. This module forms part of the FLACSO diploma course of studies on health policies. Developed in conjunction with regional development experts, the course module covers a wide variety of issues: the epidemiology of disasters; the importance of measures that guarantee that health services remain functional in the aftermath of disasters; the management of health situation rooms as an effective response management tool; practical, proven tools and techniques for evaluating damage and needs in the environmental health sector and the application of corrective measures. In 2006, the eight-week module was offered between October-December; 26 students completed the course. PAHO/WHO is developing additional complementary modules that in the future will comprise an integrated diploma course.
  • A computer-based multimedia simulation exercise was developed to aid countries to set up and run an Emergency Operations Center (EOC). The program simulates massive flooding in a country—the most recurring type of disaster in the Americas and the one claiming the highest death toll. This new simulation exercise is based on software created in 2005 to simulate a volcanic eruption (see box), which many countries have used and widely accepted as a tool to improve decision-making. The current scenario uses multimedia resources (TV, radio, press releases, etc.) and guides members of an EOC to make decisions during three phases of a flood emergency: pre-crisis, crisis and post-crisis. Participants develop contingency plans, conduct a damage assessment and epidemiological analysis, provide medical assistance to the injured, conduct sanitary control in shelters, and deal with the media. Meanwhile, a situation room collects and processes the data generated. The simulation tests intra- and intersectoral coordination mechanisms and decision-making and promotes the creation of a situation room and the work of the EOC as a key element for disaster management.

Capacity building workshops are not directed exclusively to health professionals in PAHO/WHO countries. At the request of several European Union countries, PAHO/WHO organized and carried out a pilot workshop on emergency preparedness for embassies and diplomatic missions based in Ecuador. The workshop dealt with recognizing the characteristics of natural hazards in the country and the roles and responsibilities of national and international agencies in disaster response. One of the principal objectives was to exchange information and improve coordination mechanisms between UN agencies and donor countries in terms of international assistance.

All capacity building initiatives in Latin America and the Caribbean are conducted with the intention of producing a multiplier effect at the national and eventually at the local level (there is evidence that this is becoming the case with training for the LSS/SUMA system and EDAN). Annex 6 contains a list of the major training initiatives conducted in Latin America and the Caribbean in which PAHO’s Area on Emergency Preparedness and Disaster Relief had a hand.

Partnerships – Framework Agreements

Partnerships and framework agreements are essential to generating processes and commitments that extend beyond the political realm into concrete action. The following examples highlight this approach to improve health sector disaster risk reduction.

  • PAHO/WHO’s health response to disasters has been strengthened through collaboration with regional entities such as REDLAC.4 The REDLAC is based in Panama and comprised of disaster focal points from a number of UN agencies and NGOs who are headquartered in that country. This proximity has made for a more coordinated UN response to disasters.

    4 REDLAC (Risk Emergency and Disaster Task Force for Latin America and the Caribbean) was established in 2003 on the recommendation of the UN Inter-Agency Standing Committee. REDLAC is a regional coordinating mechanism, chaired by OCHA and made up of focal points from all UN agencies with regional headquarters based in Panama [the UN Development Program (UNDP); UNICEF; the Pan American Health Organization, Regional Office for the Americas of the World Health Organization (PAHO/WHO); World Food Program (WFP); the International Strategy for Disaster Reduction (ISDR); and the International Organization for Migration (IOM), as well as representatives from the International Federation of the Red Cross and other major international NGOs].

  • Joint evaluation meetings were conducted in Guyana, Suriname and Bolivia following emergencies in 2006 (see Chapter 3). Despite the need to make the REDLAC team operational, Latin America and the Caribbean is the only region that has established such a mechanism, under the umbrella of OCHA. Attempts are being made to replicate this arrangement in other parts of the world.
  • The Economic Commission for Latin America and the Caribbean (ECLAC) and PAHO/WHO have a great deal of collective experience in assessing the economic and health impact (respectively) of natural disasters. Now, in collaboration with the Inter-American Development Bank, a new methodology is being developed to measure the socioeconomic impact of a potential influenza pandemic. This new methodology and a set of tools will be field tested in two countries in the coming months. After making necessary adjustments, this methodology will be made available, free of charge, to governments and institutions in the Americas. With this tool, countries, national disaster systems as well as the health and other sectors can measure the socioeconomic impact of losses to the workforce, decreased production, changes in supply and demand, and other factors associated not only with an influenza pandemic, but also with other epidemics and health emergencies.
  • In Central America, a number of subregional activities carried out under framework agreements related to the Central American Plan for Disaster Reduction were temporarily put on hold because of changes in governments in 2006. In 2007, it will be necessary to reposition the health sector in this subregional context. The Safe Hospitals initiative will serve as one catalyst for developing and implementing agreements and norms, in collaboration with the Central American System for Integration (SICA) and Meeting of the Health Sector of Central America and Panama (RESSCAP).

In the field of management of hazardous materials and chemical accidents, Costa Rica’s Ministry of Health and the University of Costa Rica demonstrated leadership and sponsored a course for participants from Nicaragua, Guatemala, Honduras and Costa Rica, with technical input from the WHO Collaborating Center CETESB. In addition to updating operating procedures and reviewing inter-institutional coordination response mechanisms, the participants committed to updating emergency plans, developing a roster of experts on the topic and organizing follow up training. Health crises caused by the ingestion of methanol and diethylenglycol (DEG) in Nicaragua and Panama (respectively), and a fire at a chemical laboratory in Costa Rica, prompted action in this area.

  • Caribbean countries began a review of the regional Comprehensive Disaster Management Strategy (CDM), prepared in 2001 under the coordination of the Caribbean Disaster Emergency Response Agency (CDERA). The CDM aims to set regional priorities through 2012. Currently CDERA member countries are looking at achievements and gaps within the existing strategy. Health was identified as a priority sector (along with agriculture, tourism and education) and PAHO/WHO has been called on to lead the health sector review. The expectation is that the new CDM strategy will provide a platform for collaboration, coordination and advancement among donors, bilateral and multilateral organizations, regional and national institutions and the civil society.
  • In 2005, Ministers of Health of the Andean Region approved a regional disaster plan (2005-10) that incorporated four strategic approaches: strengthening the position of the health sector vis-à-vis “safe hospitals,” knowledge management, inter-country support and international assistance. Under this umbrella, PAHO/WHO, CRID and the Secretariat of Andean Community5 are collaborating to develop a network of disaster information centers in Bolivia, Colombia, Ecuador, Peru and Venezuela. This network will enable access, exchange and dissemination of information to aid decision making.
5The Andean Community of Nations (CAN) is comprised of Ecuador, Peru, Colombia, Bolivia and Venezuela. CAPRADE is the acronym for the Andean Committee for Disaster Prevention and Response, the disaster agency for the Andean region and part of the CAN. PREDECAN is a disaster prevention project under the auspices of CAPRADE.

Publications and Multimedia

In 2006, the production of publications and training materials continued to be a cornerstone of PAHO/WHO’s work. This body of material responds to the need to strengthen disaster preparedness, mitigation and response in the health sector. It has been developed with contributions from experts in PAHO/WHO Member States and the Organization’s own staff. The production of this material is always coupled with an active dissemination and distribution plan so that users have the information they need to take opportune decisions that reduce the impact of disasters on health.

  • A new edition—the fourth—of the electronic Health Library for Disasters (HELID) has been developed in close collaboration with WHO’s Health Action in Crises Department. More than 20 international agencies have contributed hundreds of publications and basic reference documents which are accessible, free of charge, in the most important and up-to-date electronic library on health, emergencies and disasters currently available (on both CD-ROM and the Internet). Since the first edition was launched in 1998, the HELID has become a platform for collaboration between the disaster programs of WHO and PAHO and other technical divisions in these agencies, and among UN agencies such as UNHCR, UNICEF, and ISDR; the Red Cross movement (IFRC and ICRC); the Sphere Project, and other non-governmental and national agencies. The new HELID allows easy access to more than 650 full-text documents, or more than 40,000 scanned pages of text and 12,000 images, which were selected using practical and scientific criteria. The CD-ROM makes distribution quick and economical, particularly when there is limited Internet access. The HELID’s user-friendly search function makes it easy to locate technical guidelines, manuals, field guides, disaster chronicles, case studies, emergency kits, newsletters, and other training material in English, Spanish or French (a limited amount of material is even included in Russian). Also included is the complete collection of the PAHO/WHO newsletter Disasters: Preparedness and Mitigation in the Americas, now in its 28th year of publication.
  • Technical publications on topics of special interest, such as management of dead bodies and damage and needs assessment, have been reprinted or revised. The field manual on management of dead bodies, published in 2006 together with the ICRC and WHO, was revised and several thousand copies were reprinted. In less than a year, more than 15,000 copies of this publication have been distributed worldwide. New training material is currently being developed to train trainers on the technical content. The manual on damage assessment is also being revised to adapt the format for data collection to that which is used by PAHO’s Regional Disaster Response Team. Finally, new training material on mental health, to complement the book published at the beginning of 2006, is in the production schedule.
  • During 2006, the material and documents used to support the virtual course on Public Health and Disasters (see previous section on Training) was revised and updated. This course was developed as a pilot project in 2005, in collaboration with the International Federation of the Red Cross (IFRC) and FLACSO; it was then given twice during 2006. The course is a clear example of how virtual training can efficiently complement traditional classroom-based activities by reaching a broader audience at a lower cost.

In the Andean Region, several regional documents are being prepared in the context of a special project to strengthen technical capacity and coordination in the health sector in Bolivia and Ecuador. This consolidated package is designed for use at the local level and includes the following material:

    • A comprehensive publication for local health authorities to prepare contingency plans and develop training activities on health and water and sanitation.
    • A CD compendium of disaster health management experiences/tools/models that can be replicated at the local level (will also be made available on Internet).
    • Practical guidelines for maintenance directors in health facilities to assess vulnerability and implement simple mitigation measures.
    • Guidelines for monitoring water quality control.
    • Guidelines for reducing the vulnerability of rural drinking water systems.

In the area of publications and production of multimedia training material, challenges for 2007 include:

  • Preserving and compiling lessons learned from smaller emergencies, which often go unnoticed by the media and the international community, but which can be an important challenge for the affected country, and especially to the health sector that may face an increased demand or the need for specialized care. Two examples include the emergencies caused by mass poisoning in Nicaragua and Panama in 2006.
  • The preparation of guidelines and materials with a more practical focus on decision-making during the response phase of an emergency to support training activities to consolidate PAHO’s Regional Response Team.
  • A new work plan that will allow for the revision and realignment of materials published over the last 20 years, with special emphasis on organizing this body of material into three major headings: preparedness, safe hospitals and disaster response.

Information and Knowledge Management

In theory, knowledge management is the process through which organizations generate value from their knowledge-based assets. In practice, it involves capturing what we know, indexing it in some organized and accessible fashion, and distributing or sharing this knowledge to improve learning and awareness. When it comes to disaster preparedness and mitigation, there is collective agreement on the part of PAHO and our stakeholders about the importance of information and knowledge management (IKM) to improve performance. The following initiatives have contributed to this:

  • The Regional Disaster Information Center (CRID) is an inter-agency project that compiles and disseminates disaster-related information. CRID is located in Costa Rica and its members are: PAHO/WHO; the International Strategy for Disaster Reduction; the Costa Rica National Risk Prevention and Emergency Commission; the International Federation of Red Cross and Red Crescent Societies; the Coordination Center for Natural Disaster Prevention in Central America; and Doctors Without Borders. For the past 15 years, CRID has worked to improve information services regionwide and generate specialized information resources on emergencies and disasters. In addition to the its traditional partners, CRID has developed new partnerships with the European Union’s Humanitarian Office (ECHO), the U.S. National Library of Medicine, OCHA and the Andean Community of Nations to broaden the reach of its work. In 2006, CRID handled requests for information both on-site at the Center and over the web. CRID’s web site received 173,000 hits (approximately 14,400 monthly) and 700 monthly information requests. CRID published and distributed specialized bibliographies on disasters and health related topics such as disaster myths and realities, avian flu, health and hurricanes. CRID also produced, edited and distributed training and technical material and public information; and increased its database of full-text publications by making accessible new publications on a wide variety of topics such as safe schools (the focus of the ISDR World Disaster Reduction Campaign for 2006- 07), global warming and climate change, legislation in health and disasters, and risk management in municipalities. CRID has also conducted training on disaster and healthrelated information management and coordinated with other institutions.
  • Networking disaster information centers. CANDHI is the Central American Network for Disaster and Health Information, a project sponsored by PAHO and the US National Library of Medicine. Its objective is to set up and strengthen a regional network of disaster information centers in El Salvador, Guatemala, Honduras, Nicaragua, Panama and Costa Rica to improve access to disaster and health related information. Central American countries continue to participate in the CANDHI network, which helps strengthen national capacity to collect, organize and disseminate technical, educational and scientific information on health and disasters. The support given through the CANDHI network has transformed these knowledge and information centers into well-respected providers of reliable information; developed and promoted the use of technology to produce information products and services and helped to create institutional capacity that has made it possible to meet the regional demand for information on disasters and health. Specific achievements include the creation of electronic libraries in each of the five countries; the training of specialists in information management and network technology; and, the transformation of these public institution libraries, which used the support as a catalyst to grow and gain credibility and support from their institutions. The members of this network of information centers, with web sites and contact information is listed in Annex 7.
    In South America, PAHO and CRID are working (with the support of the PREDECAN project) with the national Civil Defense institutions in Bolivia, Colombia, Ecuador, Peru y Venezuela to create information centers with the technical capacity to manage disaster information and thereby reduce vulnerability. Each Center is promoting a national network; providing training to standardize the collection, indexing, management, storage and dissemination of information; and producing specialized electronic information kits. Activities began in October 2006 and will continue throughout 2007, using the CRID’s existing experience, tools and work methodology to improve the ability of these five countries (which are all highly vulnerable to disasters) to develop information services and products. These national information centers will be interconnected through the Internet, which will significantly increase the amount and diversity of the information available.
  • Every four years PAHO produces Health in the Americas, its flagship publication, which analyzes the health situation and the trends in the Region of the Americas. PED was involved in the design of the contents, the revision of national chapters and the elaboration of specific information and knowledge analysis related with emergencies and disasters. At the outset, when the content was defined, it was agreed that disasters should be included in the Chapter II (risks and damage), in Chapter IV (management) and Chapter V (resource mobilization). The guidelines were sent to the authors at regional and country level to prepare their respective reports. All these reports were reviewed by PED/ HQ, in subregional offices and in selected country offices, to ensure that disaster topics were appropriately included and that the figures presented were accurate and from reliable sources.
    For the 2007 edition, Health in the Americas will include not only data and information on disasters but most importantly, analyze data and trends in the Americas. It will also show the trends in mitigation and preparedness at country and subregional levels as well as the resources mobilized through PAHO for humanitarian assistance in health. This status will provide health decision makers with key information to review disaster impact on health, response capacity and the cost benefit of investing in disaster mitigation and preparedness.
  • Activities to promote the dissemination and widespread use of PAHO/WHO technical publications were stepped up in 2006, thanks to the publication of a new catalog (print version) and a completely redesigned virtual catalog on the web. The latter underwent a radical change, making it more intuitive, dynamic and easy to use. Currently PAHO/WHO is working with web managers (more than 25) in its country offices to ensure that the virtual publications catalog can be easily accessed, thereby getting the information to as many people as possible. Work is also underway to increase the prominence of this information of all Internet search engines.
No amount of preparedness is too much.
By preparing for worst-case scenarios,
many smaller health crises are averted.
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