Special Supplement to the Newsletter, Disasters: Preparedness and Mitigation in the Americas
Quarterly Newsletter of PAHO/WHO
October 2004

Comment on this Paper!
Risk reduction during disasters

Drinking water and sewerage services must continue function during emergencies and must recover as quickly as possible after a disaster. These have proved to be decisive factors in reducing the vulnerability of the population and of development processes.

Several organizations are working on a Technical Overview Paper on the many risk factors facing water and sewerage systems. The draft version is available at www.cepis.ops-oms.org/bvsade/e/top/top-web.doc and is open to comments, through 19 November.*

The paper should be ready for the second World Conference on Disaster Reduction in Kobe, Japan in early 2005.

*TOP. Reduction of risks to water and sanitation from natural disasters (preliminary review version).

El Salvador Soyapango Emergency
Puts New Plan to the Test

The ink was barely dry on the Emergency and Disaster Plan of El Salvador’s national water and sewerage regulatory body (ANDA), when it was put into practice because of spillage from a drum of diesel fuel which flowed into meter boxes before entering the system, sparking an emergency in heavily populated Soyapango in central El Salvador. The municipality, with a population of more than 260,000, became the first town to benefit from the new plan to deal with emergencies and disasters.

Just as the board of the new Institutional Emergency and Disaster Plan was being sworn in, ANDA’s customer service center received phone calls from Soyapango complaining that the water smelled strongly of diesel fuel and had oily patches. The Soyapango office immediately drained the contaminated network. (More information on these measures can be found in the document El Salvador se Levanta. Las Obras en Salud después del Mitch (San Salvador, PAHO, 2004), www2.ops.org.sv/tccendoc/el_salvador_se_levanta/index.pdf). In less than 24 hours, maintenance teams had located the pollutant and its source in the system, and following procedures set forth in the Plan, a situation room was set up to direct and coordinate overall activities.

A decentralized emergency plan

ANDA is the first water agency in Central America to have officially adopted an emergency plan and the mere existence of this tool is a source of pride for Salvadoran authorities. “The plan alone is a benefit and reflects our interest in offering consumers an efficient service focusing on customer care,” stated ANDA's general manager, Frineé Castillo de Zaldaña. The Plan is the result of a participatory planning process and has gained buy-in from directors at headquarters and regional offices. For further information contact planificacion@anda.gob.sv.

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